Dear Customer, MyGrahak Dispatches will remain closed on Every Wednesday. (Ticket Restaurant / Meal Vouchers (Sodexo, Edenred) Will Be Applicable Only On 40% of Total Bill Amount. Rest will be paid by CASH / CARD)
PAY CASH/CARD ON DELIVERY FREE HOME DELIVERY ONLY IN DELHI-NCR +91-9540949022, +91-9540017927(9:30AM - 6:30PM)  

Return & Cancellation Policy

 

 

 

 

      Return & Cancellation Policy
  1. If order is processed and delivered the items won't be taken back or replaced unless there is a reasonable manufacturing issue. In case the product need to be returned for disliking or any other reason then it has to return immediately with out unpacking the item completely or using it in any manner. Customer won't get any refund for partially or fully used items. In all other cases, the refund will be the total order value less 15% of it, before shipping/reshipping cost if any. If any shipping charges involved, won't be refunded. Any cost involved for reshipping shall be borne by the sender.

  2. If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items

  3. Please note that cancellations have to be made within 12 hours after placing an order. For canceling your order, you will have to get in touch with our customer support executive by sending an email to contact@Mygrahak.com and giving the reference of your order number. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. Mygrahak.com has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Mygrahak.com and accept Mygrahak.com decision regarding the cancellation.

  4. Mygrahak.com will not be liable to pay/refund, any charges by bank at the time of processing the payment at the time of refund processing.

  5. Mygrahak.com will not refund the amount charged to it as instrument bouncing charges on processing of refund.


We'd love to hear from you. You can reach us by:

Phone:
+91-9540949022,9540017927

(9:30AM - 6:30PM), 7 days a week


Operation Office:
MyGrahak Shopping Online Limited
Your Online Retail Store
Khasra No. 90/24/2,
Opposite Mannco Complex
100 Feet Road,
Ghitorani,
New Delhi - 110030


Registered Office:
"Everest House"
46-C, Chowringee Road
15th Floor R.N. No. 15B
Kolkata - 700071
Tel: 033-30925061, 30925062


SMS:
MGDELHI to 56161


Delivery In Delhi-NCR Only


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